Privacy Policy

Information Collection

When you purchase something from our online store, we collect your information such as name, shipping address, billing address, payment information, email and phone number. We only use these information to fulfill your order (e.g. shipping purposes) and we will not disclose or use your information for any other purposes.

When you browse our website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also collect information about the individual web pages or products that you view, which websites or search terms referred you to the our website, and information about how you interact with our website. We use all these information solely to analyze how our customers respond to our products, and how we can provide a better service and shopping experience for our customers.
 

Payment

Currently we use Stripe and Paypal as our payment processor.

Stripe uses and processes your complete payment information in accordance with Stripe’s privacy policy.  When we collect your payment information it is securely transmitted directly to Stripe without it passing through our server. You can verify this by looking for a closed lock icon on your web browser window, or looking for “https” at the beginning of the address of the web page.

Both Stripe and Paypal are PCI DSS (Payment Card Industry Data Security Standards) compliance. PCI DSS requirements help to ensure the secure handling of credit card information by our website and its service providers.


Customer Account

We use Squarespace to host and power our online store. When you create customer account with us, your personal information are securely stored in Squarespace data storage using encryption and firewall. You can read more about Squarespace privacy policy here: https://www.squarespace.com/privacy/

Under your account, you can securely save payment information as well. Your saved credit card information is stored within Stripe. Stripe uses and processes your complete payment information in accordance with Stripe’s privacy policy.  When we collect your payment information it is securely transmitted directly to Stripe without it passing through our server. You can verify this by looking for a closed lock icon on your web browser window, or looking for “https” at the beginning of the address of the web page.

Stripe is PCI DSS (Payment Card Industry Data Security Standards) compliance. PCI DSS requirements help to ensure the secure handling of credit card information by our store and its service providers.


Newsletter/ Email Marketing 

When you opt to subscribe to our Newsletter/ Mailing List through our website or upon Checkout, we will use your email address only to notify you on any shop updates or ongoing promotion, and not for other purposes.  You may opt out at any time by clicking on the 'unsubscribe' at the bottom of the newsletter email or contacting us at hello@eireneartisan.com and we will remove your information. 


Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.  


Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

While we take physical, technical and administrative precautions to protect your information from unauthorized access or use, no transmission of data over the Internet or any other public network, or any online service, can be guaranteed to be 100% secure. 


Changes

We may update this privacy policy from time to time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website.


Contact Us

If you would like to correct, amend or delete any personal information we have about you, or if you have any questions about our privacy policy, please contact us by email at hello@eireneartisan.com